Direct to Card (D2C)

How D2C Works

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Can I remove a coupon once it has been clipped?

Unfortunately we don't have the ability to delete coupons from your savings card. They will automatically disappear when you either redeem them, or they expire.

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Coupons that I clipped have disappeared. Where did they go?

Clipped coupons are removed once they are redeemed or they expire.

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I've redeemed a coupon but it still appears as "clipped." Why?

It can take up to 24 hours for our system to be updated after you redeem a coupon at the grocery store. Please do not attempt to use the coupon again; the discount is only valid for one use and cannot be applie...

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Can I use a paper coupon with a digital coupon?

SmartSource does not encourage the use of paper coupons with digital coupons.

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Clipping Coupons

When you find a coupon you like, simply select the "Clip" button beneath it and you will be prompted to enter your grocery savings card/account information. Coupons that you clip will be automatically linked to...

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Redeeming Coupons

To redeem a grocery coupon, just use your card at checkout. That's all there is to saving with digital coupons!

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How often are coupons updated?

Digital coupons are updated regularly.

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I tried to use digital grocery coupon(s), but did not receive my discount. What happened?

The coupon may have failed for the following reasons: The product(s) you purchased did not meet the terms described in the coupon details. The coupon had expired. You had other e-coupons clipped to you...

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I have multiple e-coupons for a product. Which one will be applied at checkout?

The coupon that provides the highest consumer benefit will be applied first. Another way to read this is: the coupon that will allow you the maximum potential savings will be applied first.

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